Customer Support
Customer support isn't just about solving problems — it's an opportunity to up-sell, cross-sell and ensure an exclusive customer experience that adds value to your product or service. With us at Peakforce, we understand that customer support is part of the sale. We do it to offer your customers a level of service that they will perceive your brand as unique and valuable.
What can we do for you?
Professional customer support
Our operators are ready to provide your customer support not only in Czech but also in English. We are here for your customers 24/7 to ensure that every query, request or problem is resolved quickly and efficiently.
Up-sell and cross-sell at every contact
We use every customer interaction as an opportunity to increase sales. Our operators are trained to be able to offer relevant products or services during routine support that will increase the value of the purchase for the customer and for you.
Exclusive customer experience
Our customer support is designed to be perceived as a benefit that adds value to your products or services. We offer an individual approach and solutions that are tailored to the needs of each customer.
Benefits of working with Peakforce
Calculate the estimated cost of your campaign
The price depends on the specific needs. Arranging a meeting in a smaller company is different than in a corporation — we can handle both, but the time is different. We will show you the approximate price after entering the required number of calls below.
How does it work?
Price list of services
- Market Surveys
- Lead generation
- Quality Management
- Account Management
- Lead Qualification
- Arranging meetings
- Onboarding support
- Cross-Sell, Up-Sell
- Direct sales
- Specialized operator
- Selling in a foreign language
- and other specific services
Meet the teams and companies that trust us
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Collaboration proceeded quickly and the team responded flexibly to our requests. Communication was clear and everything went on time.
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Peakforce's excellent communication and proactive approach helped us reach the right customers. In the future, we would appreciate clearer outputs.
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I don't mean to outsmart you, but I'm content. The cooperation with Peakforce was fine, very dynamic and everything was solved immediately.
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The collaboration with Peakforce started great — fast communication, efficient onboarding and an emphasis on operator quality promise a long-term partnership.
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Peakforce provided us with professional support and flexibly responded to changes. We appreciate their transparency and organization throughout the campaign.
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Peakforce approached us with a professional approach and flexibility. Thanks to excellent communication, the project was carried out quickly and efficiently, with excellent results.
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We were happy with Peakforce. A professional approach, clear communication and the ability to adapt to our needs have saved us a lot of time.
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Thanks to Peakforce, we have effectively acquired new customers. We appreciate great communication, speed of execution and flexible approach to our requirements.
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The collaboration with Peakforce was professional and efficient. We appreciate the clarity of services and the call tracking system that ensured the smooth running of the campaign.
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Peakforce is currently the only service on the market that provides a fast, quality and affordable acquisition call option.
Customers recommend our services.
Answered calls annually.
Created leads or meetings.
Customers stay for a long time.
