In e-commerce and retail, every interaction with a customer decides whether they will return, refer you further, or move on to the competition. Customers expect a seamless, fast and personalized shopping process. Any obstacle, whether in order, payment, or delivery, can lead to disappointing experiences and lost sales. At Peakforce, we understand that success in e-commerce and retail depends on the ability to respond quickly to customer needs and provide them with services that exceed their expectations.
What can we do for you?
24/7 customer support
Leave the customer line to us and focus on what's important to your business. We will provide your customers with information about your products, resolve complaints and orders, and answer FAQs. All this in a clear, transparent and efficient way.
Fast and efficient order processing
We ensure that all orders are processed quickly and accurately. Our specialists are ready to respond promptly to any changes or inquiries regarding orders, so that customers feel confident and satisfied with each purchase.
Flexible and cost-effective solution
Our service is more affordable than in-house staff. It's free of monthly fees and will keep your traders focused only on what's really important. Pay only for performance and be the fastest on the market. With Peakforce, you will never miss an opportunity.
Benefits of working with Peakforce
in the market
Calculate the estimated cost of your campaign
The price depends on the specific needs. Arranging a meeting in a smaller company is different than in a corporation — we can handle both, but the time is different. We will show you the approximate price after entering the required number of calls below.
Our Services
Market Research
Market research allows you to see what the market thinks of you, what kind of products or services you can offer, and how you can improve your approach.
Lead Qualification
The speed of response is critical to your business's success in the marketplace. That's why we offer lead qualification to help you maximize the results of your sales activities.
Direct sales
At Peakforce, we have a solution that allows you to increase sales instantly, regardless of whether you offer SaaS services or physical products.
Arranging a meeting
We handle cold calls for you and arrange business meetings exactly as you need so your traders can focus on what they do best — selling.
Conclusion of the contract and onboarding
Our experts at Peakforce will help you verify customer interest, complete the necessary information and bring transactions to a successful conclusion.
Customer Support
Customer Support: Customer support with a focus on up-sell, cross-sell and a unique customer experience that strengthens your brand.
Price list of services
- Market Surveys
- Lead generation
- Quality Management
- Account Management
- Lead Qualification
- Arranging meetings
- Onboarding support
- Cross-Sell, Up-Sell
- Direct sales
- Specialized operator
- Selling in a foreign language
- and other specific services
Meet the teams and companies that trust us
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Collaboration proceeded quickly and the team responded flexibly to our requests. Communication was clear and everything went on time.
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Peakforce's excellent communication and proactive approach helped us reach the right customers. In the future, we would appreciate clearer outputs.
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I don't mean to outsmart you, but I'm content. The cooperation with Peakforce was fine, very dynamic and everything was solved immediately.
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The collaboration with Peakforce started great — fast communication, efficient onboarding and an emphasis on operator quality promise a long-term partnership.
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Peakforce provided us with professional support and flexibly responded to changes. We appreciate their transparency and organization throughout the campaign.
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Peakforce approached us with a professional approach and flexibility. Thanks to excellent communication, the project was carried out quickly and efficiently, with excellent results.
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We were happy with Peakforce. A professional approach, clear communication and the ability to adapt to our needs have saved us a lot of time.
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Thanks to Peakforce, we have effectively acquired new customers. We appreciate great communication, speed of execution and flexible approach to our requirements.
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The collaboration with Peakforce was professional and efficient. We appreciate the clarity of services and the call tracking system that ensured the smooth running of the campaign.
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Peakforce is currently the only service on the market that provides a fast, quality and affordable acquisition call option.
Customers recommend our services.
Answered calls annually.
Created leads or meetings.
Customers stay for a long time.
